ICM is a contingency based telecommunication consulting firm that assists with telecom auditing, reducing telecom costs, telecommunication auditing, telecom cost reduction and telecom expense management. Integrated Communications Management - Buffalo, Syracuse, Rochester - New York (NY) ICM is a contingency based telecommunication consulting firm that can lower phone bills, provide call cost savings and phone call cost reduction, cell phone cost reduction and phone call savings. Your phone consultant will perform a phone bill audit, telecom bill audit and/or telecom/telecommunication audit as needed to get the greatest cost reduction in telecom expense through overcharge recovery, negotiation of telecom contracts, vendor selection and long-term telecom management. ICM - the best in phone bill auditing, telecom auditing, reducing telecom costs, telecommunication auditing and telecom cost reduction. As your expense reduction analyst, cost reduction consultant, overcharge recovery consultant and telecom expense management partner, ICM will give you the best business expense overhead reduction. Integrated Communications Management - Buffalo, Syracuse, Rochester - New York (NY)
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About ICM

Our mission is to provide clients with managed data & telecommunication service solutions to reduce overall costs while increasing productivity.

ICM was founded in 2001 with the goal of assisting other organizations with the reduction and management of their telecommunication costs. Since then it has developed into a full service telecom management firm. ICM not only manages monthly invoices but also serves as the single point of contact for all service and equipment related issues.

By providing this all-inclusive service ICM ensures that our clients never have to deal with a broken desk phone, long lines at the cell phone store, or with customer service call centers. Therefore, our clients can concentrate on their core business without the headache of dealing with the phone company.

Independence is the cornerstone of our service. ICM is one of the few truly independent telecom management firms in the United States . Several other “consultants” are actually service re-sellers or agents masquerading as consultants. With ICM you are guaranteed to have independent analysis and recommendations based on the needs of your organization, not on which carrier pays the most commission.

ICM has helped several organizations find money they didn’t know they were missing. We can help your organization do the same.

"By taking over the billing and customer service issues that are common with multiple telecom vendors...ICM has been able to take the stress out of our communications issues so we can concentrate on the job at hand. In addition, ICM was able to reduce our telecom costs significantly."

Director of IT, Christa Construction